Bill Acheson, Keynote Speaker in Nonverbal Communication
 

Keynote Speaker · Nonverbal Communications · Sales Presentations

 
 


Meet Bill Acheson, Keynote Speaker

Bill Acheson is an expert in nonverbal communication. Since 1985, Bill has taught communication at the University of Pittsburgh. As a keynote speaker, he uses his knowledge of nonverbal communication - body language - to teach professionals how to project themselves with greater impact. In the process they also learn to interpret the subconscious messages sent by others.
 

 
 

Presenting academic research with humor and an engaging personality, Bill Acheson presents a model so compelling that people use the information before they leave the room.

Bill has worked with professionals from such companies as 3M, American Express, AIG, Bank of America, Citigroup, Ernst & Young, Fidelity Investments, Finance America, Merrill Lynch, MorganStanley, Nationwide, SmithBarney, and Van Kampen Investments He has spoken on nonverbal communication to educators throughout North America and has made presentations in Europe, Asia, and Africa.

Bill Acheson’s presentations are certain to have an impact on the effectiveness of both your sales force and your executives.

“Nonverbal communication actually goes beyond body language,” Bill Acheson explains. “It includes your management of time and space. For example, what does it say about me if I have a 9:00 a.m. meeting and show up at 9:45 a.m., or not at all? If I am more than half an hour early for a job interview, what am I telling you about my confidence and personal power?” 

“In research we have found that smell is an important nonverbal indicator. Most women perceive a man who uses too much cologne or aftershave as untrustworthy. Almost everyone has experienced a meeting in a conference room where the smell of food from a previous lunch meeting still dominates the environment.”

“A study of the auto repair industry in Canada found that the top eight customer complaints pertained to nonverbal communication. Chemical odors, muddy footprints, greasy fingerprints, and other nonverbal elements proved critical in customer satisfaction.”

“There is a widely misquoted statistic. Albert Mehrabian did some work indicating that communication was 7% verbal, 38% vocal, and 55% nonverbal. It is important to realize that Mehrabian was not studying business communication, he was examining emotional communication between couples. Another study by Ray Birdwhistell at the University of Pennsylvania provides a more accurate business communication model. He determined that communication is 1/3 what you say, 1/3 how you say it, and 1/3 how you appear while saying it.”

Bill Achenson has been a Keynote Speaker/Trainer for:

AEGON
A.G. Edwards
AIG
Advantage Capital
American Century
AnyDoc Software
Bank of America
Beazer Mortgage Co.
Buchanon Ingersoll PC
Edward Jones
Fidelity Investments
Finance America
Government Financial Services Officers
Highmark BC/BS
ICAR Canada
Investment Management Consultants Association
ING Investments
International Management Development Institute
Janus Funds
Lincoln Financial
Merrill Lynch
MFC Global Investments
Mutual Service Corporation
NationsBank
Ohio Promotional Advertising Association
Ortho-McNeil Pharmaceuticals
Pacific Life
Parker/Hunter
Pennsylvania Department of Transportation
Pennsylvania State Education Association
Pennsylvania State University
Putnam Investments
Saskatchewan Institute of Applied Science and Technology
Scott & Stringfellow
SunTrust Bank
Tommy Hilfiger
Tucker Arensberg PC
Wachovia Securities
US Army
US Coast Guard

 

 
     
 

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Bill Acheson · Keynote Speaker  ·  412-302-3081
BillAcheson@mac.com
Nonverbal Communications and Body Language for Sales Professionals
Sales Presentations · Sales Meetings · Sales Professionals